Roofing for West Memphis homes and businesses
Roofs in West Memphis take the same beating everything in this metro takes: spring hail, summer heat, and the straight-line wind that comes with both.
What we run into around West Memphis
Jonathan and the crew work West Memphis regularly. These are the problems that keep turning up there.
West Memphis is across the river in Arkansas, with a lot of small commercial along the interstate, so the roofing problems there run to type.
Wind events in this region lift and crease shingles without removing them, which is why a roof can be damaged and still look fine from the driveway.
You get the owner on the phone, not a call center. That is the whole difference and it is the reason most of our work comes from referrals.
Ventilation is the quiet thing that decides how long a roof lasts here. Intake at the soffit, exhaust at the ridge, and enough of both. An attic that runs twenty degrees hotter than it should will take years off a shingle rated for thirty.
Gutters matter more than people give them credit for. Water that overflows a clogged gutter runs down the fascia, into the soffit, and eventually into the wall. A lot of what gets diagnosed as a roof leak starts as a gutter problem.
Flashing is where most roofs actually fail. Where the roof meets a wall, a chimney, or a neighboring plane, somebody had to make a joint watertight. Those joints are the first thing we look at and the last thing a hurried roofer bothers with.
If you are in West Memphis and something is wrong up there, send over the details or call (901) 922-9450.
What West Memphis calls us for
How we work around here
Same crew, same process, every town we cover.
You get the same crew start to finish. There is no handoff halfway through to a subcontractor you have never met and did not agree to.
If we find something we did not expect once the roof is open, work stops and you get a call with photographs before anything else happens. Surprises do not get quietly added to an invoice.
We are happy to talk to your insurance adjuster on site. It goes better when the person who walked the roof is there when the adjuster walks it.
Season by season
Fall is the best time to get ahead of anything you have been putting off. The weather cooperates, the storm rush has passed, and you are fixing things before winter rather than during it.
Winter here is mild enough to roof in, with caveats. Sealant strips need warmth to bond, so cold weather installs rely on hand sealing in the right places. It is perfectly doable and it requires somebody who knows the adjustment.
What the job is like
Tear off is loud and it vibrates the whole structure. Take pictures off the walls on the top floor, and if somebody in the house works from home or sleeps days, tell us up front so we can plan around it.
Pets and tear off do not mix well. The noise carries and there are people moving around the perimeter all day, so most customers board or crate them for the duration.
We protect landscaping with tarps and plywood where material lands, and we run a magnet over the yard and drive at the end of every day, not just at the end of the job.
Before you call
Nothing about this has to happen today. Get the roof looked at, get the findings in writing with photographs, and then decide on your own timeline with actual information in hand.
The useful outcome of a call is not always work. Sometimes it is a dated record of condition, which is worth having for insurance and for resale even when nothing needs fixing.
Roofs rarely fail all at once. They give you signals first, and the whole point of looking early is catching the signal while the fix is still small.
If a previous contractor left you unsure about what was actually done, we are happy to look at that too and tell you plainly what is up there.
Where West Memphis sits
West Memphis is part of Crittenden County, inside the radius Jonathan covers out of Germantown.
Questions from West Memphis
Do you actually work in West Memphis?
West Memphis sits inside our everyday radius, which means when you call about a leak we are not scheduling you three weeks out.
How soon can somebody look at my roof?
Usually a day or two. If water is coming in right now, say so when you call and we move you up. Jonathan has tarped roofs the same afternoon to stop the damage from spreading.
Do you help with the insurance claim?
Yes. We document the damage, meet the adjuster on site, and talk through the scope with you. We have had customers tell us the photos are what got a denied claim reopened.
Is there a charge to come look?
No. Jonathan comes out, walks the roof, photographs it and tells you what he sees. If it does not need work yet, he will say that too.
Are you licensed and insured?
Licensed, bonded and insured, A+ with the BBB. Ask for proof, from us and from anybody else bidding the job.
What if it rains in the middle of my job?
We watch the forecast and we dry the roof in before we leave it. Nothing gets opened up that we cannot close before weather arrives.
What customers say
Jonathan was extremely professional, dependable, and efficient. I needed a new roof, he came out to my property within 24hrs of first contact, walked my roof, and gave very fair pricing. The work was finished in 1 day…
They replaced my worn out roof with a beautiful architectural shingle one. They were great to work with and on price comparison they were competitive. I am very pleased. They also protected my shrubbery.
Excellent customer service. Helped out with insurance claim. Came and got our roof done in a timely and very efficient way. Absolutely hire.
Get it handled in West Memphis
Call Jonathan and tell him what the roof is doing.
Jonathan answers the phone himself. If he is on a roof when you call, he calls back the same day.